CyberLumar MSP — Dental Total Care
Total IT & Telecom Management for Modern Dental Practices
Your Only Path to Technology Normalization. One flat rate covers your entire practice — internet, network, HIPAA compliance, staff training, and a guaranteed response SLA.
All-inclusive · flat rate per practice · no surprises
The Problem
The Hidden Cost of Unmanaged Technology
Unmanaged ISPs
When the internet drops, chairs sit empty. Nobody owns the outage, and your front desk is left rebooting routers instead of scheduling patients.
Vendor Fragmentation
Phones, imaging software, internet, and IT all point fingers at each other. You pay four invoices and still get zero accountability.
HIPAA Fine Exposure
A single failed audit or breach can cost up to $50,000 per violation. Without a WISP and documented safeguards, your practice carries the risk alone.
Staff Tech Frustration
Slow computers and crashing practice-management software burn chair time and morale — your team fights tools instead of serving patients.
The Membership — $1,500/mo
Six Pillars of Total Care
ISP & Telecom Control
We own your providers end-to-end: contract negotiation, proactive monitoring, and automatic failover so an outage never reaches your operatories.
Network Mapping & Documentation
Every cable, switch, and workstation mapped and documented. Your practice’s full technology blueprint — always current, always yours.
HIPAA Audit & Compliance
WISP development, FTC Safeguards alignment, and verified compliance audits that stand up to OCR scrutiny.
Continuous Improvement Roadmap
A living IT roadmap aligned to your growth: budgeted, scheduled, and reviewed with you — no more emergency purchases.
Staff Security & PHI Training
Ongoing cybersecurity and PHI-handling training that turns your team into your strongest compliance layer.
Impact-Based SLA
Response times tied to operational impact, not ticket queues. Critical issues answered in 15 minutes — guaranteed in writing.
Guaranteed Response
Operational Impact SLA Matrix
Critical
Practice down: no internet, server offline, imaging unavailable.
High
A provider or operatory cannot work.
Medium
Degraded performance with a workaround in place.
Low
Requests, changes, and non-urgent issues.
Every ticket is triaged by patient-care impact, not by order of arrival.
Security & Compliance
Protection That Never Sleeps
Automated Encrypted Backups
Nightly encrypted backups with verified restores — your patient data survives anything.
Written Information Security Plan
A living WISP documenting every safeguard, ready for any audit at any time.
24/7 Monitoring
Round-the-clock network and endpoint monitoring that catches threats before your first patient arrives.
Leadership
Founded by Strategic Technology Partners
CyberLumar LLC is led by operators, not resellers — an MBA-driven business strategist and systems engineers with more than 20 years of experience keeping healthcare technology online, compliant, and boringly reliable.
- 20+ years in healthcare IT
- MBA-led business strategy
- Systems engineering discipline
- Dental-exclusive focus
Get Started
Start Your Membership
Tell us about your practice and we will schedule your technology audit within one business day.